Q: What is your delivery time?
A: Our standard delivery time is 7-15 working days. The exact timeline depends on production season and order quantity. For OEM orders, delivery typically takes 25-30 days. For in-stock products under our brands, we can deliver within 3 business days.
Q: How can I get samples?
A: We're happy to provide free samples. Customers only need to cover the international shipping costs. Please contact us for sample requests.
Q: Are you a manufacturer?
A: Yes, we're a factory with over 10 years of experience in OEM and ODM services. We specialize in custom manufacturing to meet your specific requirements.
Q: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 5,00 cartons, but this may vary depending on product specifications and packaging requirements. We're flexible and can discuss alternative quantities.
Q: Can we add our logo to the products?
A: Absolutely. We welcome all customization requests including logos, colors, designs, packaging, and carton markings. Our professional design team is available to assist you.
Q: Are your prices negotiable?
A: We always offer competitive pricing. While we strive to provide our best prices upfront, larger quantities may qualify for additional discounts.
Q: What payment methods do you accept?
A: We accept T/T, PayPal, Western Union, and Escrow payments for your convenience.
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